Our Core Values

Snyder Cohn was founded on the principles of integrity and trust. These principles continue to be the cornerstone of our firm. We will do what is right, and will speak the truth.

We are here to provide creative and innovative solutions - to offer value to our clients and associates.

We embrace a collaborative work environment highlighted by teamwork through open communication, continuous learning, and process improvement.

We value, respect, and support everyone in our firm within a caring atmosphere of personal responsibility and leadership.

We measure our success in terms of client satisfaction, associate satisfaction, and firm profit.

Our Performance Standards

How We Treat Our Clients

We recognize and embrace the philosophy that providing service to and building relationships with our clients is the reason for the firm's existence. To continue and to grow our firm, we believe we must make our clients say "WOW!" We agree that we will provide excellent client service as a matter of practice because:

1. We treat clients and each other with care, concern, and respect.

2. We meet all deadlines.

3. We respond promptly to all client telephone calls, e-mails and other inquiries.

4. We initiate appropriate client contact to understand and respond to our clients' needs and desires.

5. We assure that we provide superior client service at all times.

6. We project a professional personal and firm image.

How We Treat Each Other

We recognize and embrace the philosophy that only through every associate's actions can we fulfill our client service philosophy. To continue and to grow our firm, we believe we must make our associates say, "WOW!" Every associate is vital to the firm and we treat each other accordingly:

1. We listen with an open mind. We learn to listen for each other's contributions without being influenced by our own opinions and judgments.

2. We speak straight. We offer ideas or take positions when it helps us reach our common objectives.

3. We are for each other. We support each other's success. We are one firm and we operate from the perspective that we are all in this together. No individual can win at the expense of someone else or the firm as a whole.

4. We honor commitments. We are responsible for our commitments, hold others accountable for theirs and support them in fulfilling their commitments.

5. We acknowledge and appreciate others. Each associate commits to being a source of acknowledgement and appreciation for the firm.

6. We show care, concern, and respect for every member of the firm.